Best Western Crystal Palace Turin | Green Key City Hotel from $69

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Best Western Crystal Palace Hotel Turin Exterior photo

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Key details

About the Hotel

Via Nizza,11, Turin, 10125

Close to the city center

Great

8.5

8.4

/10

5.0

3.9

Loved by Best Western Crystal Palace Hotel guests

Spacious rooms

Excellent breakfast

Professional reception

Clean bathrooms

Friendly staff

Good location

"We had the deluxe room with jacuzzi; the jacuzzi was huge, great and relaxing."

Robin from Netherlands

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"Excellent hotel. We had 2 queen beds and a balcony."

Leslie from United States

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"This was a very good hotel, located centrally in Turin and right outside the Porta Nuova train station."

Road16124739426 from Australia

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4-star hotel in the center of Turin

Location

Best Western Crystal Palace Hotel is located in a late 19th-century building near Porta Nuova station. This central position allows for easy access to Turin's historical landmarks and cultural attractions. Guests can explore the Egyptian Museum and the National Cinema Museum with just a short walk.

Rooms

The hotel offers 60 rooms, including Standard, Deluxe, and Family Suites designed for various needs. Each room features refined decor and amenities like air conditioning, LCD TVs, and minibars. Family Suites are situated on two floors and can comfortably accommodate up to four guests.

Dining

A large breakfast buffet is served daily, featuring a variety of artisanal breads, local jams, and options for gluten-free and vegan diets. The Art Cafè bar provides a relaxing space for evening cocktails and local wine tasting. This culinary emphasis highlights regional dishes alongside international classics.

Wellness and Fitness

The hotel's fitness area is equipped with professional Technogym equipment, open daily from 8 am to 10 pm. This dedicated space allows guests to maintain their workout routines while staying in the heart of the city. It offers a bright and natural light ambiance, promoting a rejuvenating experience.

Sustainability

Best Western Crystal Palace Hotel prioritizes environmental responsibility with its Green Key certification. This eco-friendly hotel encourages practices such as waste separation and reducing plastic use. By sourcing local and seasonal products, the hotel supports sustainable dining experiences.

Highlights

Location: Charming late 19th century building

Rooms: 60 elegant and functional rooms

Dining: Large breakfast buffet with local dishes

Wellness: Fitness area with professional equipment

Sustainability: Green Key certification promoting eco-friendliness

Must-do experiences

Taste a slice of authentic Bagna Cauda at Osteria le Putrelle.
Visit the Egyptian Museum for world-class artifacts and exhibits.
Stroll through Mercato di Porta Palazzo, Europe's largest market.
Discover the hidden gems in the San Salvario district at dusk.
See the stunning views from the top of Mole Antonelliana.

Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Standard Single Room
2 persons
10 sq. feet
1 Single bed
Air conditioning
room details
Standard Queen Room
2 persons
14 sq. feet
1 King-size bed
Air conditioning
room details
Standard Triple Room Queen Bed Single Bed
2 persons
20 sq. feet
1 King-size bed
Air conditioning
room details

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Check Dates & Room Rates

See what's available for your travel dates

September 2026 - September 2027

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Check-in/ Check-out

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.6/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Allergy-free rooms
Lift
Electric vehicle charging station

Sports & Fitness

Fitness centre

Guest Parking

Private parking is possible on site at true.

Services

Room service
Laundry

Dining

In-room breakfast
Bar/ Lounge area

Business

Fax/Photocopying

Children

Cots

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Tea and coffee facilities
Ironing facilities

Bathroom

Bathroom telephone

Media

AM/FM alarm clock

Best Western Crystal Palace Hotel Location

Via Nizza,11, Turin, 10125

Explore Turin

Local Highlights

Egyptian Museum

12 minutes' walk

The Egyptian Museum showcases one of the largest collections of Egyptian antiquities outside Cairo, featuring mummies and artifacts.

Mole Antonelliana

20 minutes' walk

This iconic building houses the National Museum of Cinema and offers stunning views of Turin from its panoramic terrace.

Palazzo Carignano

13 minutes' walk

A Baroque masterpiece, this palace is home to the Museum of the Risorgimento and features ornate architecture and historical exhibits.

Castello del Valentino

15 minutes' walk

Surrounded by beautiful gardens, this castle is a landmark of Italian architecture and offers a glimpse into history with its exhibits.

Relax at Parco del Valentino

16 minutes' walk

This large park along the Po River offers lush greens, walking trails, and sculptures, perfect for a peaceful day outdoors.

Thrilling Biking on the Po River

15 minutes' walk

Rent bikes nearby and ride along the scenic Po River trails for a mix of adventure and beauty in the heart of the city.

La Locanda del Sorriso

2 minutes' walk

This cozy restaurant serves authentic Italian dishes, featuring seasonal ingredients and a welcoming atmosphere perfect for families.

Due Mondi Ristorante

2 minutes' walk

Offering a range of traditional Italian fare, this casual eatery is known for its homemade pasta and warm hospitality.

Scannabue Caffe Restaurant

4 minutes' walk

A stylish café with a relaxed vibe, known for its creative menu mixing Italian classics with modern twists, ideal for lunch or dinner.

Teatro Regio

20 minutes' walk

This historic theater hosts operas and ballet performances, offering a rich cultural experience in a stunning setting.

Piazza Vittorio Veneto

20 minutes' walk

A beautiful square that often features live music or outdoor events, perfect for families looking for a lively atmosphere.

Getting around

City Centre
Turin 16 min · 4300 ft
Airports
Turin (TRN) 28 min · 11.3 mi
Levaldigi (CUF) 113 min · 46.7 mi
Train
Porta Nuova Railway Station 3 min · 700 ft
Underground
Porta Nuova (Turin Metro) 4 min · 1000 ft
Marconi 5 min · 1400 ft
Bus
Bus stop 3 min · 700 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of EUR 10.0 per person.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Portuguese

Year renovated:

2006

Number of floors:

Number of rooms:

Former name

Mercure Torino Crystal Palace

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

The Best Western Crystal Palace Hotel enjoys a convenient location directly across from the train station, making it ideal for travelers. Guests consistently praise the spacious rooms, some of which feature enjoyable balconies and bathrooms with a bathtub that transforms into a jacuzzi at the touch of a button. While some guests have noted that the immediate surrounding area might seem a bit rough, the hotel itself provides a comfortable and well-appointed experience, being a great point to start exploring the city.

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Review score

Based on 572 verified reviews

8.3 /10

Great

88 %

Recommend

Staff

9.1/10

Cleanliness

9.0/10

Paid Wi-Fi

7.9/10

Free WiFi

8.2/10

Pros

Dog-friendly hotel

Comfortable bed

Helpful staff

Good breakfast selection

Central location

Cons

Excessive towel changes

Loud buzzing sound

Noisy environment

Train station proximity

Geoff from Australia

Single

Deluxe King Room

3 nights in November 2025

Reviewed: February 15, 2026

9/10

EXCELLENT stay near the station!

convenient location helpful staff jacuzzi bathtub

I found the location very convenient, near the train station. The staff was REALLY helpful with directions and local tips. My room had a great bathtub, it became a jacuzzi with JUST a button! ..

0 Helpful

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Questions of the users

About Best Western Crystal Palace Hotel

Is parking available at the hotel, and what are the associated costs?

12 November 2024

Parking is available for a fee of €20 per night. Spaces are limited and not reserved in advance, but alternative options can be found nearby.

Can luggage be stored at the hotel before check-in?

5 January 2025

Yes, luggage can be securely stored at the hotel before check-in if a reservation has been made.

Is there a designated area for bicycle parking?

22 February 2025

The hotel provides a safe place for bicycles in the courtyard, allowing guests to leave them protected overnight.

Are pets allowed in the hotel, and what fees apply?

17 March 2025

Pets are welcome at no additional charge, allowing for a more enjoyable stay with your furry friends.

Does the hotel provide laundry services for guests?

4 April 2025

Self-service laundry is not offered at this hotel, but other laundry services may be available.

How far is the hotel from the main train station in Turin?

13 May 2025

The Best Western Crystal Palace Hotel is located 5.4 kilometers from the Torino Lingotto train station.

What breakfast options are available at the hotel?

29 June 2025

A generous breakfast buffet featuring local and international dishes is served. It includes gluten-free and vegan options for dietary needs.

Is there a fitness area available for guests?

11 July 2025

Yes, the hotel features a modern fitness area exclusively for guests, equipped with professional gym equipment and open daily from 8 a.m. to 10 p.m.

Can family accommodations be arranged at the hotel?

18 August 2025

Family Suites are available, offering spacious two-floor arrangements that can comfortably accommodate up to four guests.

Are there any measures in place for sustainable practices at the hotel?

9 September 2025

The Best Western Crystal Palace Hotel is committed to sustainability, implementing eco-friendly practices such as reducing plastic use and supporting local suppliers.