Best Western Crystal Palace Turin | Green Key City Hotel from $69

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Best Western Crystal Palace Hotel Turin Exterior photo

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Key details

About the Hotel

Via Nizza, 11, Turin, Italy, 10125

Close to the city center

Great

8.5

8.4

/10

5.0

3.9

Loved by Best Western Crystal Palace Hotel guests

Spacious rooms
Excellent breakfast
Professional reception
Clean bathrooms
Friendly staff
Good location

"We had the deluxe room with jacuzzi; the jacuzzi was huge, great and relaxing."

Robin from Netherlands

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"Excellent hotel. We had 2 queen beds and a balcony."

Leslie from United States

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"This was a very good hotel, located centrally in Turin and right outside the Porta Nuova train station."

Road16124739426 from Australia

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4-star hotel in the center of Turin

Location

Best Western Crystal Palace Hotel is located in a late 19th-century building near Porta Nuova station. This central position allows for easy access to Turin's historical landmarks and cultural attractions. Guests can explore the Egyptian Museum and the National Cinema Museum with just a short walk.

Rooms

The hotel offers 60 rooms, including Standard, Deluxe, and Family Suites designed for various needs. Each room features refined decor and amenities like air conditioning, LCD TVs, and minibars. Family Suites are situated on two floors and can comfortably accommodate up to four guests.

Dining

A large breakfast buffet is served daily, featuring a variety of artisanal breads, local jams, and options for gluten-free and vegan diets. The Art Cafè bar provides a relaxing space for evening cocktails and local wine tasting. This culinary emphasis highlights regional dishes alongside international classics.

Wellness and Fitness

The hotel's fitness area is equipped with professional Technogym equipment, open daily from 8 am to 10 pm. This dedicated space allows guests to maintain their workout routines while staying in the heart of the city. It offers a bright and natural light ambiance, promoting a rejuvenating experience.

Sustainability

Best Western Crystal Palace Hotel prioritizes environmental responsibility with its Green Key certification. This eco-friendly hotel encourages practices such as waste separation and reducing plastic use. By sourcing local and seasonal products, the hotel supports sustainable dining experiences.

Highlights

Location: Charming late 19th century building

Rooms: 60 elegant and functional rooms

Dining: Large breakfast buffet with local dishes

Wellness: Fitness area with professional equipment

Sustainability: Green Key certification promoting eco-friendliness

Must-do experiences

Taste a slice of authentic Bagna Cauda at Osteria le Putrelle.
Visit the Egyptian Museum for world-class artifacts and exhibits.
Stroll through Mercato di Porta Palazzo, Europe's largest market.
Discover the hidden gems in the San Salvario district at dusk.
See the stunning views from the top of Mole Antonelliana.

Location: Great

8.6/10Review score

See hotel location on map

Guest Emotional Experience

Underrated GemsKids' delight

“Family room was fantastic; two levels which the kids loved.”

Anonymous from United States

Shine on SocialsInsta-worthy room

“Our room was gorgeous. High ceilings, balcony, very large bathroom.”

Leslie from United States

Perfect for Finding FriendsWelcoming vibes

“The staff are so friendly, helpful and professional!”

Valeria from United Kingdom

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Standard Single Room

2 persons

110 sq. feet

1 Single bed

Air conditioning

room details

Standard Queen Room

2 persons

155 sq. feet

1 King-size bed

Air conditioning

room details

Standard Triple Room Queen Bed Single Bed

2 persons

220 sq. feet

1 King-size bed

Air conditioning

room details

Deluxe King Room

2 persons

175 sq. feet

1 King-size bed

Air conditioning

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.5/10Review score

General

Non-smoking rooms
Wi-Fi
On-site car park
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Allergy-free rooms
Lift
Electric vehicle charging station

Sports & Fitness

Fitness centre

Services

Room service
Laundry

Dining

In-room breakfast
Bar/ Lounge area

Business

Fax/Photocopying

Children

Cots

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Tea and coffee facilities
Ironing facilities

Bathroom

Bathroom telephone

Media

AM/FM alarm clock

Best Western Crystal Palace Hotel Location

Via Nizza, 11, Turin, Italy, 10125

Map view

Via Nizza, 11, Turin, Italy, 10125

City landmarks

Museum

Egyptian Museum

3300 ft

Square

Piazza Castello

4600 ft

Landmark

Palazzo Carignano

3500 ft

Tower

Mole Antonelliana

1.1 mi

Castle

Castello del Valentino

4100 ft

Museum

National Cinema Museum

1.1 mi

Park

Parco del Valentino

4200 ft

Square

Piazza San Carlo

3200 ft

Church

Cathedral of Saint John the Baptist

1.0 mi

Landmark

Royal Palace of Turin

5200 ft

Museum

Museum of the Risorgimento

3900 ft

Square

Piazza Vittorio Veneto

1.1 mi

Square

Piazza Solferino

4100 ft

Museum

Civic Gallery of Modern and Contemporary Art

4400 ft

Castle

Borgo Medievale

1.1 mi

Landmark

Grattacielo Intesa Sanpaolo

1.2 mi

Museum

Palazzo Madama

4600 ft

Landmark

Il toro in piazza San Carlo

3100 ft

Museum

Museum of Eastern Art

1.2 mi

Spa Centre

QC Termetorino

2800 ft

Landmark

Via Roma

2600 ft

Landmark

Via Po

4800 ft

Museum

Palazzo Cavour

2100 ft

Landmark

Trucchi di Levaldigi Palace

3100 ft

Square

Piazza Statuto

1.6 mi

Museum

Musei Reali

1.0 mi

Nearby

Corso Vittorio Emanuele II

Torino Porta Nuova railway

1000 ft

Via San Pio V 12

Synagogue of Turin

900 ft

Piazza Giuseppe Luigi Lagrange

Monumento a Giuseppe Luigi Lagrange

1200 ft

Piazza Pietro Paleocapa

Monumento a Pietro Paleocapa

1300 ft

Restaurants

La Locanda del Sorriso

400 ft

Via Saluzzo 6

Due Mondi Ristorante

500 ft

Via San Pio V 3 San Salvario

Ristorante Urbani

600 ft

Via Saluzzo 3

Scannabue Caffe Restaurant

1100 ft

Largo Saluzzo 25/H

9C Burger and Salad

600 ft

Via Goito 9c

Mangal House 2

600 ft

Via Goito 9/C

Daje

700 ft

Via Goito 17/B

Old Wild West

900 ft

Largo Vittorio Emanuele II 57 Stazione Porta Nuova

Sushi Mori

700 ft

Via Nizza 23

Fattorie Garofalo Mozzarella Bistrot

1000 ft

Via Paolo Sacchi 7 Porta Nuova Station

Explore Turin

Local Highlights

Egyptian Museum

12 minutes' walk

The Egyptian Museum showcases one of the largest collections of Egyptian antiquities outside Cairo, featuring mummies and artifacts.

Mole Antonelliana

20 minutes' walk

This iconic building houses the National Museum of Cinema and offers stunning views of Turin from its panoramic terrace.

Palazzo Carignano

13 minutes' walk

A Baroque masterpiece, this palace is home to the Museum of the Risorgimento and features ornate architecture and historical exhibits.

Castello del Valentino

15 minutes' walk

Surrounded by beautiful gardens, this castle is a landmark of Italian architecture and offers a glimpse into history with its exhibits.

Relax at Parco del Valentino

16 minutes' walk

This large park along the Po River offers lush greens, walking trails, and sculptures, perfect for a peaceful day outdoors.

Thrilling Biking on the Po River

15 minutes' walk

Rent bikes nearby and ride along the scenic Po River trails for a mix of adventure and beauty in the heart of the city.

La Locanda del Sorriso

2 minutes' walk

This cozy restaurant serves authentic Italian dishes, featuring seasonal ingredients and a welcoming atmosphere perfect for families.

Due Mondi Ristorante

2 minutes' walk

Offering a range of traditional Italian fare, this casual eatery is known for its homemade pasta and warm hospitality.

Scannabue Caffe Restaurant

4 minutes' walk

A stylish café with a relaxed vibe, known for its creative menu mixing Italian classics with modern twists, ideal for lunch or dinner.

Teatro Regio

20 minutes' walk

This historic theater hosts operas and ballet performances, offering a rich cultural experience in a stunning setting.

Piazza Vittorio Veneto

20 minutes' walk

A beautiful square that often features live music or outdoor events, perfect for families looking for a lively atmosphere.

Getting around

City Centre

Turin16 min · 4300 ft

Airports

Turin (TRN)28 min · 11.3 mi

Levaldigi (CUF)113 min · 46.7 mi

Train

Porta Nuova Railway Station3 min · 700 ft

Underground

Porta Nuova (Turin Metro)4 min · 1000 ft

Marconi5 min · 1400 ft

Bus

Bus stop3 min · 700 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site at EUR 20 per day.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of EUR 10 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Portuguese

Year renovated:

2006

Number of floors:

Number of rooms:

Former name

Mercure Torino Crystal Palace

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

The Best Western Crystal Palace Hotel enjoys a convenient location directly across from the train station, making it ideal for travelers. Guests consistently praise the spacious rooms, some of which feature enjoyable balconies and bathrooms with a bathtub that transforms into a jacuzzi at the touch of a button. While some guests have noted that the immediate surrounding area might seem a bit rough, the hotel itself provides a comfortable and well-appointed experience, being a great point to start exploring the city.

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Review score

Based on 570 verified reviews

8.3/10

Great

88%

Recommend

Staff

9.1/10

Breakfast

9.0/10

Paid Wi-Fi

7.8/10

Value for money

8.1/10

Pros

Dog-friendly hotel

Comfortable bed

Helpful staff

Good breakfast selection

Central location

Cons

Excessive towel changes

Loud buzzing sound

Noisy environment

Train station proximity

Geoff from Australia

Single

Deluxe King Room

3 nights in November 2025

Reviewed: February 15, 2026

9/10

EXCELLENT stay near the station!

convenient locationhelpful staffjacuzzi bathtub

I found the location very convenient, near the train station. The staff was REALLY helpful with directions and local tips. My room had a great bathtub, it became a jacuzzi with JUST a button! ..

0 Helpful

Questions of the users

About Best Western Crystal Palace Hotel

Is parking available at the hotel, and what are the associated costs?

12 November 2024

Parking is available for a fee of €20 per night. Spaces are limited and not reserved in advance, but alternative options can be found nearby.

Can luggage be stored at the hotel before check-in?

5 January 2025

Yes, luggage can be securely stored at the hotel before check-in if a reservation has been made.

Is there a designated area for bicycle parking?

22 February 2025

The hotel provides a safe place for bicycles in the courtyard, allowing guests to leave them protected overnight.

Are pets allowed in the hotel, and what fees apply?

17 March 2025

Pets are welcome at no additional charge, allowing for a more enjoyable stay with your furry friends.

Does the hotel provide laundry services for guests?

4 April 2025

Self-service laundry is not offered at this hotel, but other laundry services may be available.

How far is the hotel from the main train station in Turin?

13 May 2025

The Best Western Crystal Palace Hotel is located 5.4 kilometers from the Torino Lingotto train station.

What breakfast options are available at the hotel?

29 June 2025

A generous breakfast buffet featuring local and international dishes is served. It includes gluten-free and vegan options for dietary needs.

Is there a fitness area available for guests?

11 July 2025

Yes, the hotel features a modern fitness area exclusively for guests, equipped with professional gym equipment and open daily from 8 a.m. to 10 p.m.

Can family accommodations be arranged at the hotel?

18 August 2025

Family Suites are available, offering spacious two-floor arrangements that can comfortably accommodate up to four guests.

Are there any measures in place for sustainable practices at the hotel?

9 September 2025

The Best Western Crystal Palace Hotel is committed to sustainability, implementing eco-friendly practices such as reducing plastic use and supporting local suppliers.